Home PageImportant InfoOrdering – Our terms and procedures (including returns and exchanges)

Ordering – Our terms and procedures (including returns and exchanges)

Due to Coronavirus impacts, domestic and international shipping has been delayed. To learn more about delays, service suspensions and view expected delivery times, please check Australia Post’s Domestic and International shipping updates.

When you place an order via this website you are agreeing to all the following terms of sale:

  • Goods are supplied on the understanding that they may be dispatched back to Vegan Wares, unworn, by registered & insured mail within 7 days of receipt for a refund or exchange.
  • It is understood and accepted that products received may vary slightly in detail from what is pictured at this web site.
  • If you are returning shoes for exchange please download our Return / Exchange form here, fill it out & enclose with shoes.
  • Responsibility for the choice of shoe or belt size rests entirely with the purchaser.
  • The purchaser bears all shipping costs.
  • Refunds are paid only after goods have been returned to us & are assessed to be unworn/unused and in perfect condition.
  • Acceptance of any & each order is at the sole discretion of Vegan Wares.